How do I request a refund for my Express1 balance?

Created:   |   Updated:

In Summer 2014, ShippingEasy customers made the switch from Express1 to Endicia for expedited shipping services. At that time, ShippingEasy submitted each account to Express1 to refund any remaining balance. 

If you notice that you still have a balance listed on your Postage Balance page, please contact Express1 directly to request an immediate refund. 

Express1 recommends calling them so they can quickly verify your balance and the shipping address for the refund check.  

Call Express1 at (800) 399-3971 to confirm the necessary information. 

If you prefer, you can e-mail them at with your company information; but phone will be quicker. 


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