How to: Edit order notes on the ORDERS page

Created:   |   Updated:

If you would like to edit the notes on an order after syncing into ShippingEasy, you can quickly update the notes from the ORDERS page before processing the shipment. 

  1. On the ORDERS page, locate the order.

  2. Along the order line, click the note pad icon.

  3. The order details will be displayed on an edit screen where you can make any required edits.

  4. Click the Update button.

That's it!  The new notes will now be saved to the order! 


Related articles:

Edit Order page: Main overview
How to: Add internal notes to orders
Can I edit an order in my store after it has synced and have the changes update in ShippingEasy?
What options are available to edit and ship individual orders on the Orders page?

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.


Please sign in to leave a comment.

Community    browse  


Questions & Answers

Issues & Bugs