International Shipments - Settings - Page | Guide

Save time shipping internationally by configuring your International Shipments defaults.  Find more help configuring your International Shipments settings with our step-by-step guide.

1. Content type A required field on all customs forms. Select the option that best describes your product:
  • Commercial (sold item)
  • Merchandise 
  • Gift 
  • Letters 
  • Documents
  • Personal Effects 
  • Return & Repair 
  • Sample
  • Other: when selected, a second Detailed Content Type box will appear for you to type in up to 25 characters to be used as a more detailed description in the customs information.
2. Country of Manufacture Designate a default country if most or all of your product is manufactured in the same country. Learn how to edit this on a per shipment basis.
3. Harmonized code Although optional, adding harmonized codes to your shipments ensures that accurate duties and taxes are assessed. Learn more.
4. Description

ShippingEasy gives you the option to control the line item description on a customs form with three options:

  • Use product catalog item name: this is populated from the store order data.
  • Use product category description: as listed in the ShippingEasy product catalog.
  • Use Override Description: this sets the same description on all items.

If a line item on an international shipment is missing a description, the default name saved in your store will be applied.

5. Override Description

If Override Description is selected from the Description drop down, this field should be as specific as possible while still accurately describing any products that you may ship. 

If you have chosen one of the other options in Description drop down, entering an Override Description can still be useful in case the product SKU is not yet included in the product catalog. This acts as a way to safeguard your shipment from not having any description at all. Learn more about editing a description on a per shipment basis.

6. Include Signature on Customs Form
Save time signing customs forms by affixing your signature electronically. Be sure to include a first and last name for your company's representative. Learn more.
NOTE: when shipping with APC Postal Logistics, Globegistics, or RR Donnelley, this signature field is not applied to the label. Click the linked carrier name to learn more.
7. Automatically truncate my product descriptions to 50 characters
Accurate product descriptions help speed your shipments through customs. While you can edit these individually on the Ready to Ship page, checking this option ensures that you'll never forget to reduce the description to comply with US Customs Form maximums.
8. Use discounted price if item is discounted and declared value is not specified Choose to use the discounted product price for each line item on the Customs Form. Learn more.


Related articles:

How to: Set up International Shipments settings
How do you address international mail?
What are the restrictions on international mail?
How can I track an international shipment?
How to: Print USPS international customs forms


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