Why are some services not listed when I select Globegistics as the carrier?

Created:   |   Updated:

When you configure ShippingEasy to use your Globegistics account, ShippingEasy uses your Globegistics Username and Password to determine which specific Globegistics services are available to your Globegistics account.

If no services are listed when you select Globegistics as the carrier on the Ready to Ship screen, verify your Globegistics Username and Password are correctly specified in ShippingEasy.

If some services are listed but other services are missing, contact Globegistics to verify that Globegistics configured your account correctly.


Related articles:

Globegistics FAQs
What services does Globegistics provide?
How to: Connect a Globegistics account with ShippingEasy
Can I see the cost of a shipping label when I use Globegistics?
How to: Create an End of Day Manifest for Globegistics shipments

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and our Customer Success team will be happy to assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

Trial accounts may email or call ShippingEasy's Sales Team.
1-855 | Email

Fully registered accounts may email, call, or chat with our Customer Success team.
1-512 | Email | Chat


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