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More information about fees when shipping to the United Kingdom

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When a merchant in the US sells to a customer in the United Kingdom (among other countries), the UK mail system will hold the package until Value Added Tax (VAT) and an international handling fee are paid. 

Unfortunately, USPS does not currently support pre-payment by the merchant for these fees.

The UK recipient can receive a notification from the Royal Mail service when the package is available. Learn more here

If your customer has not received this notification, they will need to contact the Royal Mail service directly.

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