How to: Change my API key or other store credentials

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At times you may find it necessary to update your API URL, API key, and/or online store API credentials in ShippingEasy. Learn more about API credentials.

To do this, you may need to disconnect your existing store integration. Then reconnect or create a new store integration, following the unique steps to integration your specific platform.

To disconnect a store:

You can disconnect a store in your ShippingEasy account by navigating to SETTINGS > STORES & ORDERS.

Then locate the store you need to disconnect and click the red button in the top right corner.

The store is now archived.


To update your API credentials:

You will need to either reconnect your store or add a new instance of your store.

To reconnect an archived store, take a look at our step-by-step guide.

To add a new instance of your store, find your platforms integration guide.


Related articles:

Troubleshoot: Orders not updating to store as shipped
How to: Force reconnect my store
How do I access ShippingEasy's open API to build a custom integration?


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