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How to: Update my ShippingEasy email address login

Created:   |   Updated:

Each user has a unique email address that is used to log in to your ShippingEasy account. ShippingEasy will also use this email address to send important communications. You may update your email login anytime.

To update your email address:

  1. Sign in to app.shippingeasy.com with the existing login email and password.
  2. In the top right corner click the Login as (user name) menu.
    profile.PNG
  3.  Select My Profile from the drop down menu.
    sarah_My_Profile_link.png
  4. In the "My Profile" section, update your Email to a valid email address.
    profile_change_email.PNG
  5. Click Save to complete the update. A notification will be sent to both your old and updated email addresses alerting you of the change.
  6. Once the profile is updated, it is a good idea to log out and back in with the new credentials to test. 
    NOTE: Be sure to note that your email has been updated. Our login page will display a CAPTCHA if five attempts with an invalid email address have been attempted.

 


Related articles:

How to: Update my ShippingEasy password
Troubleshoot: Logging into ShippingEasy
How to: Change where ShippingEasy sends my invoice
How to: Set up a new user login

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