PrestaShop is an e-commerce platform that has a plugin available for purchase to integrate with ShippingEasy. Once purchased, this integration supports receiving orders from a PrestaShop store and shipping those orders to your customers.
How does it work?
First, you will need to obtain a copy of the ShippingEasy module for PrestaShop. You can purchase the module from the PrestaShop Addons Marketplace. To download the module, you will need to register an account with PrestaShop's Addons Marketplace.
Then, install the ShippingEasy plugin on your PrestaShop server. You will also add a PrestaShop store into your ShippingEasy settings, and then the plugin will send your PrestaShop orders to your ShippingEasy account.
What versions of PrestaShop are supported?
Is PrestaShop Cloud supported?
How do I install the PrestaShop support?
How do orders get sent from PrestaShop to ShippingEasy?
Is there a periodic synchronization of ShippingEasy with my PrestaShop store orders?
What happens if I click the "Sync with Store" link on the ShippingEasy Orders page?
Are all orders automatically sent from PrestaShop to ShippingEasy?
How do I get existing PrestaShop orders sent to my new ShippingEasy account?
How do I know if an order was sent to ShippingEasy?
If an error occurred, the error message will be displayed instead.
NOTE: If you see an "Access Denied" error, it likely means that there's a space before or after one or more of the API credentials you entered in. Please remove the space and attempt to resend the order again.
What happens if I need to cancel an order in my PrestaShop store?
The most common choice is to select the Canceled status so that when you cancel an order in your PrestaShop store, it will be removed from ShippingEasy as long as the order was still on the Orders screen in ShippingEasy.
What information is sent back from ShippingEasy to PrestaShop?
In addition, the carrier, service, tracking number, and shipping cost are sent back to Prestashop. These are displayed in the Messages section of the order detail screen.
What happens if I split a PrestaShop order in ShippingEasy?
Do I need to update the API Configuration so the shipment information can be sent back to PrestaShop?
You can see this when you click Edit Store Settings for your PrestaShop site.
Click on the "Store Info" tab and scroll down to "API Configuration".
Your Store URL will be in the "Store URL" field.
The remainder of the Callback URL (after the .com) will be in the "Shipment Callback Path" field.
If the full Callback URL is in the "Shipment Callback Path" we will not be able to update your site with the shipment information.
Will the shipment information be sent back to PrestaShop if my web site uses HTTP instead of HTTPS?
Will the shipment information be sent back to PrestaShop if my web site does not use the Friendly URL option in PrestaShop?
NOTE: Changing the setting for Friendly URL can have side affects. Refer to this PrestaShop documentation for more information.
Does ShippingEasy support PrestaShop reference values for my products?
Does ShippingEasy support PrestaShop combinations for my products?
Would be shown in ShippingEasy as:
If I combine two orders in ShippingEasy, do both orders get updated in PrestaShop?
Does ShippingEasy support a product location (or warehouse or bin) attribute for PrestaShop products?