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Does ShippingEasy sync my customers' order comments?

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Yes, for most store platforms, ShippingEasy will sync your customers' order comments. The bullhorn icon on the ORDERS page indicates that the order has a comment that the buyer entered in the shopping cart on your store platform.



Related articles:

What do the icons mean for orders on the ORDERS page?
Can I add internal notes to pre-shipment orders?
What columns can be displayed on the ORDERS page?

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

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