Change the Primary User Login Info | How To

1. Go to the My Profile link located at the top right of the page of your ShippingEasy account.
   
2. Update the information.
   
3. Select Save

Making a Secondary User's Email the Account Owner Email

If the email intended as the "account owner" is already being used by a secondary user, the account owner will have to apply a dummy email to the secondary user in order for it to be available to apply to the primary account.

For example:
Ted (ted@website.com) wants Wanda (wanda@website.com) to be the primary account owner. Ted is currently the primary account owner and Wanda is currently a secondary user.

1. The user needs to log into the (current) primary account owner's account (ted@website.com)
2. Navigate to SETTINGS in the top right of the app and under ACCOUNT SETTINGS select USERS.
   
   
3. Update the secondary user's email to a dummy email address ( wanda1@website.com)
   
4. Update the primary account owner's email under My Profile (to wanda@website.com)
   
5. Change or archive the secondary user by going to SETTINGS> USERS and selecting the 'x' to the right of the secondary users name.