Change the Primary User Login Info | How To
Making updates or changes to the primary user of your ShippingEasy account is simple. To do so, log in as the primary account owner using the current information.
- Go to the My Profile link located at the top right of the page of your ShippingEasy account.
- Update the information.
- Select Save
Making a Secondary User's Email the Account Owner Email
If the email intended as the "account owner" is already being used by a secondary user, the account owner will have to apply a dummy email to the secondary user in order for it to be available to apply to the primary account.
For example:
Ted (ted@website.com) wants Wanda (wanda@website.com) to be the primary account owner. Ted is currently the primary account owner and Wanda is currently a secondary user.
When swapping account owner and secondary user emails, check both the Users and Account Details settings.
- The user needs to log into the (current) primary account owner's account (ted@website.com)
- Navigate to SETTINGS in the top right of the app and under ACCOUNT SETTINGS select USERS.
- Update the secondary user's email to a dummy email address ( wanda1@website.com)
- Update the primary account owner's email under My Profile (to wanda@website.com)
- Change or archive the secondary user by going to SETTINGS> USERS and selecting the 'x' to the right of the secondary users name.
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