How do I change the Ship From address for my UPS label?

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The Ship From address for an UPS label comes from the address associated with the store that brought in the order.

If you would like to change the Ship From address for a UPS label, there are a few places in the ShippingEasy app where you can do that.

  • Add the address to the STORE ADDRESSES page, found by going to SETTINGS >> STORE ADDRESSES. 
  • After creating a shipment, navigate to the READY TO SHIP page. Click the ">" pointing in towards "From". Next to the Ship From address, click Edit and select the preferred address for that shipment.

Another option is to override the address with a Shipping Rule: Learn more.

Related articles:

The Ship From address keeps showing as the wrong address. How do I change it?
How is the Ship From address assigned to my orders?
What are Shipping Rules and How do I use them?

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.


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