The Ship From address for a UPS label comes from the address associated with the store that brought in the order.
If you would like to change the Ship From address for a UPS label, there are a few places in the ShippingEasy app where you can do that. You can add the address to the SHIP FROM ADDRESSES page, found by going to SETTINGS >> SHIP FROM ADDRESSES.
You can also change it on the READY TO SHIP page.
To change the Ship From address on READY TO SHIP:
- After creating a shipment, navigate to the READY TO SHIP page. Click the ">" pointing in towards "From".
- Then, next to the Ship From address, click Edit and select the preferred address for that shipment.
- When you have selected the address to use, click "Update" and the changed address will populate.
Another option is to override the address with a Shipping Rule.