Why doesn't the "Sync" button work?

Created:   |   Updated:

Certain store platforms are not affected by clicking the manual Sync option in ShippingEasy. This is because orders are pushed through to ShippingEasy instead of the app pulling them in. The following platforms push orders through to ShippingEasy, so the orders should appear instantaneously after being placed:
  • Navigator Business Systems
  • Eleventh Ave
  • OneSaaS
  • OpenCart
  • PrestaShop
  • SynCommerce
  • WooCommerce (Legacy)
  • X-Cart


Related articles:

How can I disable Automatic Order Downloads?
How often do you refresh/download orders from my store?
How to use ShippingEasy with OneSaas
How to use ShippingEasy with OpenCart
How to use ShippingEasy with PrestaShop
How to use ShippingEasy with WooCommerce
How to use ShippingEasy with X-Cart
How to use ShippingEasy with Eleventh Avenue



Please sign in to leave a comment.

Community browse


Questions & Answers

Issues & Bugs


Productivity: Features, Interface & Settings

Partners: Integrations, Carriers & Stores

Shipping Management: Orders, Labels & Shipments

Inventory Management: Products, Purchase Orders & Suppliers

Customer Management: Lists, Templates & Campaigns