Follow

What to do if I add too much money to my Endicia account?

Created:   |   Updated:

IMPORTANT:

ShippingEasy will be converting our USPS postage provider to Stamps.com beginning in February. During the conversion process, the information in this article will change.

  • If your account has not been converted to a Stamps.com postage account, please proceed with What to do if I add too much money to my Endicia account? Learn more about our conversion process.
  • If your account has been converted to a Stamps.com account, please follow the steps under What to do if I add too much money to my Stamps account? 

What to do if I add too much money to my Endicia account?

ShippingEasy provides you with an Endicia account to access the full range of USPS services. If you add too much money to the account, for the day's postage purchases, you may be wondering what to do.

The Endicia balance does not expire. It will remain available to you for future label purchases. So the simplest option is to leave the postage in the account until you use it for your labels.

On the other hand, if you will not be purchasing any more USPS labels, you can close the Endicia account for a full refund of the remaining postage balance. The money will be refunded to your method of payment in 7-14 days. Learn how to close your Endicia Account.

IMPORTANT: if you decide to close an Endicia account for the balance refund, carefully review your SHIPMENT HISTORY first. Be sure to cancel any labels purchased via the account that will not be used. You will not be able to cancel any labels after submitting the request to close the account.  

What to do if I add too much money to my Stamps account? 

ShippingEasy provides you with a Stamps account to access the full range of USPS services. If you add too much money to the account, for the day's postage purchases, you may be wondering what to do.

The Stamps balance does not expire. It will remain available to you for future label purchases. So the simplest option is to leave the postage in the account until you use it for your labels.

On the other hand, if you will not be purchasing any more USPS labels, you can close the Stamps account for a full refund of the remaining postage balance. The money will be refunded to your method of payment in 7-14 days. Learn how to close your Stamps Account.

IMPORTANT: if you decide to close an Stamps account for the balance refund, carefully review your SHIPMENT HISTORY first. Be sure to cancel any labels purchased via the account that will not be used. You will not be able to cancel any labels after submitting the request to close the account.  


Comments

Please sign in to leave a comment.




Community    browse  

COMMUNITY FORUMS
FEATURE REQUESTS

Questions & Answers

Issues & Bugs

Productivity

Partners

Shipping

Inventory

Marketing