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Are scales with USB converters supported by ConnectEasy?

Created:   |   Updated:

ConnectEasy can only support scales with a native USB interface.

Some scales, such as the Metler Toledo PS60, can use a 9-pin connector or something similar. Converters such as these are useful for emulating a serial port on computers which don't have one. However, ConnectEasy is unable to recognize scales connected to computers via anything other than a native USB. 

If you are interested in the option of connecting a scale via a USB converter, please place a feature request.

 


Related articles:

What USB scales do you recommend and integrate with?
How to: Troubleshoot USB scale if the weight isnt reading
Troubleshooting ConnectEasy

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


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