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Overview: SUBSCRIPTION & BILLING page

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Navigate to the SETTINGS tab from anywhere in ShippingEasy and click on the SUBSCRIPTION & BILLING page under ACCOUNT SETTINGS.
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There are three sections to the SUBSCRIPTION & BILLING that contain different information regarding your ShippingEasy account.

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PLAN SELECTION

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1. Subscription Summary

Summary of your signup date and the date of your next payment. Learn more about billing.

 

2. Plan Type

Current plan in use and cost. Learn more about our plans types.

Discounts (and applicable taxes, if any) are not accounted for here; however, they will be reflected in the Subscription Invoices.

3. Current Monthly Label Use Your current monthly label use. A month is tracked as a billing cycle from the start of your last payment date. To the right you will see a visual of your label use.
4. Number of Users

View of the number of users on your account. Learn more about adding more users and setting up new users.

5. Number of Stores

View of the number of stores on your account. Learn more about integrating additional stores.

6. Flat Rate Green Cubic Shipping Rates ShippingEasy's own volume-based, cubic pricing. Flat Rate Green is only available to subscribers on the Plus plan or higher. Learn more.
7. Change My Plan Option to change your plan subscription.
8. Cancel My Account Option to cancel your account. Learn more.
Available Add-Ons
9. Number of Users

Each plan includes a specific number of user logins, so that you may manage your orders and team. If you have a larger operation, you may add additional users for $5/mo each. Learn more about setting up new users.

10. Customer Marketing Organize and segment customer contact information, set up automated marketing campaigns and more by adding ShippingEasy's Customer Marketing feature. Learn more.
11. Inventory Management Manage and maintain your inventory by adding ShippingEasy's dynamic Inventory Management feature. Learn more.

BILLING INFORMATION

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1. ShippingEasy Payment Information
Shows information about the credit card on file for subscription and insurance purchases. Learn more about what you may billed for by ShippingEasy and how to update your credit card.
2. Update USPS Postage to Checking Account Connect your checking account with ACH billing. Learn more.
3. Change Payment Method Update your credit card.

INVOICES

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1. Your Invoices Display of most current invoices for your account from May 28th, 2015 and on.
2. PDF/Download Invoice Option to view your invoices as a PDF or download from ShippingEasy.

 

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

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