Why don't my Fulfillment by Amazon orders sync with ShippingEasy?

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Fulfillment by Amazon (FBA) is a feature of Amazon Professional Seller Accounts. One of the key features of FBA is that, while you market your product on Amazon, they take care of all the fulfillment - picking, packing, and shipping.  Learn more.

ShippingEasy integrates with Amazon Professional Seller Accounts. Since Amazon ships FBA orders, ShippingEasy will never import unshipped FBA orders. However, you can choose to import your FBA shipments into ShippingEasy. This option helps merchants who would like to see all of their shipment data in one location. Learn more about importing FBA shipments into ShippingEasy.


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If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.


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