Fulfillment by Amazon (FBA) is a feature of Amazon Professional Seller Accounts. One of the key features of FBA is that, while you market your product on Amazon, they take care of all the fulfillment - picking, packing, and shipping. Learn more here.
Although ShippingEasy does integrate with Amazon Professional Seller Accounts, FBA orders are not pulled into ShippingEasy. As Amazon will be shipping the orders, and not the merchant who uses ShippingEasy, we wanted to prevent accidental duplicate shipments that could result from FBA orders pulling into ShippingEasy. To ensure this doesn't happen, FBA orders will not sync with your ShippingEasy account.
How to use Amazon with ShippingEasy
Why doesn't the "Sync with Store" button work?
Refreshing your store: Step by step guide
How can I disable automatic order downloads?
FAQs: Syncing Orders
If I use Fulfillment by Amazon, will that cause issues within ShippingEasy?
Why don't my Amazon orders show as Shipped, even when they have?
What is throttling and why does it delay my Amazon store order updates?