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Where can I find the ConnectEasy identifier and passphrase?

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The ConnectEasy identifier and passphrase are located on the CONNECTEASY page within the ShippingEasy app. To locate those, follow these steps:

  1. Click on the SETTINGS tab from anywhere in the ShippingEasy app.


  2. Then select CONNECTEASY under the HARDWARE & DEVICES section.



  3. You will see the ConnectEasy identifier and passphrase listed there, which are required during installation and when logging back into the ConnectEasy application.



    Note: If you receive an error regarding either the ConnectEasy Identifier or PassPhrase, try copying the credentials from ShippingEasy, and pasting into a document on your computer. Then copy from the document and paste into the ConnectEasy sign-in window. For additional suggestions, see our ConnectEasy troubleshooting guide.


Learn more about the ConnectEasy installation for:


Related articles:

What is ConnectEasy?
Frequently Asked Questions about printing with ConnectEasy

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