What am I billed for in ShippingEasy?

When using ShippingEasy, you will find that you receive invoices from both ShippingEasy and your shipping providers, such as USPS, UPS, and FedEx. Here, we have provided a breakdown of how you are billed.

Invoices for ShippingEasy are sent to the original email address used to set up the account.

If you have updated the primary account email log-in, please notify billing@shippingeasy.com and we will update our payment processor to send your invoices to the new address.

ShippingEasy subscription

You are invoiced monthly for your ShippingEasy subscription. Costs associated with your ShippingEasy subscription include the charge (plus applicable taxes, if any) for your plan and add-ons, such as:

  • Additional users
  • Inventory Management
  • Customer Marketing
  • ConnectEasy access

Separate Invoices

There are actions that will result in receiving an invoice separate from your monthly subscription invoice. Those are:

  • Email Credits
  • Seller Fulfilled Prime label purchases
  • One-Time charges
You can view and update your subscription by going to SETTINGS >> SUBSCRIPTION & BILLING. We have more information in our Knowledge Base:


We provide the option to purchase additional shipping insurance through our partner, Shipsurance. These are invoiced every 72 hours. We have more information in our Knowledge Base:

Shipping providers

ShippingEasy One Balance connects customers to free USPS and UPS accounts that are powered by Stamps.com You are charged each time you purchase labels or add funds to your One Balance account. We have more information in our Knowledge Base:

Other label purchases are billed separately by each carrier. FedEx will invoice you directly for the labels you use. Customers who have connected existing UPS accounts (not One Balance) will be invoiced directly for the labels printed. To receive information on billing for UPS and FedEx, you will need to contact each carrier directly.

What forms of payment are accepted?

Postage and ShippingEasy subscriptions can be paid for using one of the following major credit cards: Visa, Mastercard, Discover, Amex.

The billing address for the credit card must be a domestic (U.S.) address. Learn more about payment options in ShippingEasy.




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