When using ShippingEasy, you will find that you receive invoices from both ShippingEasy and your shipping providers, such as USPS, UPS, and FedEx. Here, we've provided a breakdown of how you are billed.
You are invoiced monthly for your ShippingEasy subscription. Costs associated with your ShippingEasy subscription include the charge (plus applicable taxes
, if any) for your plan and add-ons, such as:
- Additional users
- Inventory Management
- Customer Marketing
- Brand package
- ConnectEasy access
There are actions that will result in receiving an invoice separate from your monthly subscription invoice. Those are:
- Email Bundles
- Seller Fulfilled Prime label purchases
- One-Time charges
You can view and update your subscription by going to SETTINGS >> SUBSCRIPTION & BILLING. We have more information in our Knowledge Base:
We provide the option to purchase additional shipment insurance through our partner, Shipsurance. These are invoiced every 72 hours. We have more information in our Knowledge Base:
Your postage purchases are billed separately by each carrier. USPS invoices postage purchases each time you add to your postage balance. We have more information in our Knowledge Base:
FedEx will invoice you directly for the labels you use. UPS will invoice you directly for the labels you print. To receive information on billing for UPS and FedEx, you will need to contact each carrier directly.