How am I charged for insurance that I purchase through ShippingEasy?

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ShippingEasy provides discounted insurance through Shipsurance. Learn more about Shipsurance.

Insurance purchases are billed to the credit card saved to your ShippingEasy SUBSCRIPTION & BILLING page. Learn more about updating your billing information.

In order to limit the frequency of invoices, ShippingEasy will aggregate your Shipsurance purchases. Shipsurance purchases will be billed twice a week: early Wednesday and early Saturday.

Any insurance purchases made since the last billing window will be invoiced. For example:

  • If you purchase an insured label on Wednesday-Friday, you will see those charges on Saturday's bill.
  • If you purchase an insured label Saturday-Tuesday, you will see those charges on Wednesday's bill.

Check out our Shipsurance billing FAQs for more information.


Related articles:

How can I set insurance defaults for my shipments?
What insurance options does ShippingEasy provide?
How much does your insurance cost?
What is the cost of Shipsurance for a shipment that already has included insurance?

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and our Customer Success team will be happy to assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

Trial accounts may email or call ShippingEasy's Sales Team.
1-855 | Email

Fully registered accounts may email, call, or chat with our Customer Success team.
1-512 | Email | Chat


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