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FAQs: Multiple package shipments

Created:   |   Updated:

Can I add multiple packages to my UPS shipments?

Yes! You will see the option to add multiple packages from the READY TO SHIP page when UPS Carrier Services are selected.

We have more details on this feature - including how to set this up - in our step-by-step guide.

Can I add multiple packages to my FedEx shipments?

Yes! You will see the option to add multiple packages from the READY TO SHIP page when FedEx Carrier Services are selected.

We have more details on this feature - including how to set this up - in our step-by-step guide.

Can I add multiple packages to my USPS shipments?

No, we do not currently support adding multiple packages to USPS shipments on the READY TO SHIP page, however you can still achieve this in other ways.

The best way to accomplish this would be to split the order on the ORDERS page. This allows you to easily create two labels for the order, while shipping some items in one box and the remaining items in the other. Learn more about splitting an order.

Another option would be to create a duplicate label. Begin by setting up one label for the order and then manually adjust the weight to that of the first package on READY TO SHIP.
Then, from the SHIPMENT HISTORY page, create a duplicate label and manually adjust the weight to that of the 2nd package. Learn more about creating a duplicate label.

Can I add multiple packages to international shipments?

Yes! You will see the option to add multiple packages from the READY TO SHIP page when shipping internationally.

NOTE: For international shipments, only one customs form is printed per the entire shipment.

We have more details on this feature - including how to set this up - in our step-by-step guide.

Can I print return labels for multiple package shipments?

No, you cannot create a multibox return shipment label.

How many boxes can I add to multi-box shipping?

You can add up to 13 boxes per shipment.

 


Related articles:

How to: Add multiple packages to a shipment
How to: Insure a multibox shipment
How to: Split an order
How to: Split the quantity of a line item in an order
How to: Combine orders

Comments

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  • Avatar
    Susan Connor

    Sorry, but that little plus sign is nowhere to be found for us... did you remove this feature?

  • Avatar
    Jennifer R. [ShippingEasy]

    Hello Susan - This feature requires that you use the 4x6 thermal label format. To make this change, go to SETTINGS >> LABELS and select one of the following options:

  • Avatar
    David Kaisel

    Does the 4x6" label format have to be vertically oriented to be able to add multiple packages to a shipment? I've just lost 30 minutes trying to create a multiple package shipment with UPS, only to realize my (5 1/2" x 8 1/2" Avery 8126) shipping labels are oriented horizontally. 

    Is that preventing me from creating a multi-package shipment??

  • Avatar
    Jacen P. [ShippingEasy]

    Hello David, and thank you for posting to our Support Center.

    Your 4x6" labels can be formatted vertically or horizontally when adding multiple packages to a shipment, but you will need to be using one of the 2 label options listed in this article; 4" x 6" Label or 4" x 6" Label (w/ Packing Slip). 

    It looks like you currently have the 4" x 6" Label (Half sheet w/ Packing Slip) option selected for your Domestic labels, which unfortunately is not a support label option for multiple packages.

    If you need to change the orientation of the 4" x 6" Label (w/ Packing Slip), simply right click on the PDF labels in your browser, and choose the rotate option. Any future labels should also print using the same horizontal orientation.

    Edited by Jacen P. [ShippingEasy]
  • Avatar
    David Kaisel

    Thanks for the clarification and quick reply, Jacen. I'll change my format option to 4" x 6" w/Packing Slip (not half sheet) and see how that works.




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