Using UPS Paperless Invoicing with ShippingEasy | FAQs

UPS Paperless Invoice is a free service that eliminates paper invoices by electronically transferring your shipping information to UPS, thereby expediting the clearance process for Customs officials. In addition, UPS Paperless Invoice also provides an electronic NAFTA Certificate of Origin for shipments to and from the United States and Canada. The NAFTA Certificate can help you get preferential duty treatments.

Paperless Invoices can be turned on and off, so you can always go back to paper if you want.

Is UPS Paperless invoicing required to connect my UPS account with ShippingEasy?

UPS Paperless Invoicing is a free service that eliminates paper invoices by electronically transferring your shipping information to UPS, thereby expediting the clearance process for Customs officials. While it is not required to have this service set up, we have found that it provides the most accurate information, allowing you to integrate your UPS account with much more ease. If you have any issues integrating your account, consider setting up UPS Paperless Invoicing.

NOTE: not all international destinations allow UPS paperless invoicing.
If an international address does not support paperless invoicing, ShippingEasy will display an alert on the READY TO SHIP page, directing you to print the customs forms from SHIPMENT HISTORY.
Learn more about printing UPS customs forms.

How do I enroll in UPS paperless invoicing?

To set up UPS Paperless Invoice, you'll need the following:

  • A UPS ID
  • A UPS Account Number
  • A digital image of you company letterhead
  • A digital image of your signature

When you have all these items ready, start the process to enroll in UPS Paperless Invoice:

  1. Log in to your UPS.com account.
  2. Click the account name in the upper right hand corner.
  3. Click Payment Options from the drop down menu.
  4. To the right of the account name, click the Edit link.
  5. Expand the Paperless Invoicing tab, click Enroll my Account and fill out the enrollment form.

Once complete, you'll typically be eligible to use UPS Paperless Invoice within 24 hours.

How do I cancel UPS paperless invoicing?

If you would like to cancel paperless invoicing with UPS, contact UPS at 1-800-234-1121

 

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This page needs updated. UPS has changed their descriptions and tabs. They also have a link to aesdirect.census.gov to start the documentation process, but that is a dead link...

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Hi Scott,

Thanks for letting us know!  

I will pass the information along to the team that handles the Knowledge Base updates.

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