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I don't have a UPS invoice yet but I'm being asked for one. What should I do?

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If you just signed up for a UPS Account and are being asked for an invoice, chances are there's data in your account that conflicts with an old account holder. Although it's uncommon, these conflicts can occur. To get it fixed, you'll need to contact UPS at this number: 1-888-851-4901. You'll want to leave a voicemail with your account information and a UPS representative will then be able to look into the problem and get back to you.

 

 

 

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

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