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Why do I need to enter my customer's phone number for UPS international shipments?

Created:   |   Updated:

UPS requires a customer's phone number for international shipments so they have a point of contact if there is any issue with the delivery. If you cannot provide a customer's phone number, simply enter you own.

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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