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Why do I need to enter my customer's phone number for UPS international shipments?

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UPS requires a customer's phone number for international shipments so they have a point of contact if there is any issue with the delivery. If you cannot provide a customer's phone number, simply enter you own.

For UPS Mail Innovations shipments, if a phone number is not available, a static phone number "9999999999" will be used instead.


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