Can I use UPS to ship to a P.O. Box?

UPS from ShippingEasy One Balance shipments can ship to P.O. Boxes. Learn more about UPS One Balance.

Non-One Balance UPS account have special requirements to ship to P.O. Boxes. If a recipient has a P.O. Box address and a UPS service is selected:

  • The recipient's telephone number must be included on the label.
  • The package that is addressed to a P.O. Box may be delayed.
  • It will not be covered by any UPS Service Guarantee.
  • May require an address correction charge of $12.
Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted for most UPS services.

If you are attempting to ship to a PO Box using a UPS service that does not deliver to that address, you will see a warning in the app.

On the ORDERS page:

rate_quote_error_to_PO_box.PNG

On the READY TO SHIP page:

error_on_RTS_delivery_to_PO_box.PNG

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  • street
  • address_correction
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