Can I use UPS to ship to a P.O. Box?

Created:   |   Updated:

Not technically, no.

If a recipient has a P.O. Box address and a UPS service is selected:

  • The recipient's telephone number must be included on the label.
  • The package that is addressed to a P.O. Box may be delayed.
  • It will not be covered by any UPS Service Guarantee.
  • May require an address correction charge of $12.
NOTE: Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted for most UPS services.


Related articles:

Why won't my address validate?
How can I designate an address as residential versus commercial?
What surcharges might I be assessed for UPS or FedEx shipments?
How can I track my UPS shipments?
Can I ship to P.O. Boxes with FedEx?

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.


Please sign in to leave a comment.

Community    browse  


Questions & Answers

Issues & Bugs