Can I use UPS to ship to a P.O. Box?

Not technically, no.

If a recipient has a P.O. Box address and a UPS service is selected:

  • The recipient's telephone number must be included on the label.
  • The package that is addressed to a P.O. Box may be delayed.
  • It will not be covered by any UPS Service Guarantee.
  • May require an address correction charge of $12.
NOTE: Army Post Office (APO) and Fleet Post Office (FPO) addresses are not accepted for most UPS services.

If you are attempting to ship to a PO Box using a UPS service that does not deliver to that address, you will see a warning in the app.

On the ORDERS page:


On the READY TO SHIP page:


Related articles:

Why won't my address validate?
How can I designate an address as residential versus commercial?
What surcharges might I be assessed for UPS or FedEx shipments?
How can I track my UPS shipments?
Can I ship to P.O. Boxes with FedEx?

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