How to: Print UPS international customs forms (commercial invoices)

All UPS international shipments require customs forms, also known as commercial invoices. If you have Paperless Invoicing enabled, and shipping to a supported country, your Customs Forms will be automatically sent to UPS electronically, after generating your labels.

If you do not have paperless invoicing enabled, or are shipping to a country that doesn't support paperless invoicing, you can print your customs forms/commercial invoices, directly from the ShippingEasy app. Just follow these steps!

  1. From the SHIPMENTS tab, navigate to SHIPMENT HISTORY.
  2. You can print customs forms for individual or multiple shipments at one time.

    To print customs forms for one shipment:

    • Locate the shipment.
    • Expand the Reprint menu and select Custom Forms.

    To print customs forms for multiple shipments:

    • Check each individual shipment.
    • Expand the grey Print Actions button and select Print Customs Forms.
  3. Your Customs Form/s will be sent to your selected printer.

    If you have ConnectEasy configured to send your UPS documents to a specific printer, then the Customs Forms will be sent directly to your printer.

    Otherwise, the Customs Forms will appear on the READY TO PRINT page in the Print Queue.

The Customs Forms will look like this:


Related articles:

FAQs: Certificate of Origin
What is a UPS NAFTA Certificate of Origin, why do I need it, and how to I use it?
Who pays for the duties or taxes that may be applicable at the destination country?
How does Declared Value work for UPS and FedEx shipments?
Why do I need to enter my customer's phone number for UPS international shipments?

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