What is UPS Ground?



Best Option When:

You need a low-cost delivery for option that does not need to be expedited. Learn more about UPS Ground.
Destinations: All 50 states and Puerto Rico.
Delivery Timeline: Guaranteed delivery in 1-5 days.
Service Overview: All UPS Ground packages are guaranteed a delivery within 1-5 business days. A delivery date is set at the time of pick up according to the distance the package is traveling. Any packages not delivered by the set date are eligible for a refund.
Tracking and insurance are available for an additional cost.
UPS Ground rates are dependent on where you are shipping from. Learn more.
  • Packages can be up to 150 lbs.
  • Packages can be up to 165 inches in length and girth combined.
  • Packages can be up to 108 inches in length.


If you require an alternative UPS ground service, feel free to reach out to our Customer Success team.
  • Paid subscribers (Basic and above plans) will see links to email, call, or chat in the upper left corner in app.

  • Anyone can post questions in our Community forum and our Customer Success team will be happy to assist.


Related articles:

What options do I have for domestic shipping?
How to: Connect a UPS account with ShippingEasy
UPS Mail Innovations vs SurePost: Differences Between Each Service
How to: Select a carrier and service
How to: Save my Carrier Selections for future shipments

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