How to: Edit a custom package

Created:   |   Updated:

To save time when selecting a carrier and service in the READY TO SHIP page, ShippingEasy allows you to save packages within your Account Settings. If you need to edit a package, follow these simple steps:

    1. Navigate to the SETTINGS tab from anywhere in your account.


    2. From there, click on the PACKAGE SETUP under SHIPMENT SETTINGS.


    3. You will be shown the PACKAGE SETUP page, which shows any packages you have saved. Next to the package you wish to edit, there will be an pencil icon under the "Actions" heading. Select this icon.

      package set up edit.PNG

    4. Once selected, edit the package information you need to change and select Save.


      The optional Add to Weight field allows you to add the weight of the package.  Here's a simple way to think about the two fields:

      • Add to Weight - This field is for the weight that will be added on top of package weight. Think of this as the weight that could be added by your packaging materials (bubble wrap, wrapping paper).
      • Override Weight - This field sets the weight of the package before you add any packaging materials. It overrides the store weight of the package.

      For more information. view our step by step guide on selecting a carrier and service.

    5. Once your package has been saved, it will be shown in the main package setup window together with a confirmation message that your package has been successfully updated.

For more information, view our guide on deleting a package or editing a custom package.

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.


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