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How do I confirm my international consolidator services are turned on?

Created:   |   Updated:

Our partners at Endicia have built support for creating international shipping labels to use when working with a shipment consolidator. If you are working with one of Endicia's international consolidator partners, that partner can work with Endicia to enable your Endicia account for access to this feature.

After you have confirmed that the international consolidator has worked with Endicia to enable your Endicia account, contact Support@shippingeasy.com with the name of your consolidator and our Customer Success team will enable access to consolidator features within ShippingEasy.

To confirm your consolidator has been enabled:

  1. Click the Postage and Carriers link in the top right of the app.
    postage_and_carriers_top_right.png
  2. Click the Manage Account link for your Endicia account.
    manage_endicia_account.PNG
  3. The consolidator will be listed:
    consolidator3.png
  4. After your account has been enabled to use an international consolidator, you will notice a difference on the READY TO SHIP page. When you are processing an international shipment (or a batch) and you select USPS as the carrier, in addition to the standard USPS international services, the consolidator options will also be listed as services.
    NOTE: when you select a consolidator service, ShippingEasy will not display a rate quote. Purchasing consolidator labels does not reduce the postage balance in your Endicia account - instead, the consolidator will invoice you for your shipments.
    If you see this error message on the READY TO PRINT screen:




    Check with your consolidator to verify that they worked with Endicia to enable your Endicia account with the correct consolidator services.

 


Related articles:

Which carriers do you partner with?
Which International Consolidators does ShippingEasy support?
Why doesn't my consolidator label show the province?

 

 

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

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