ShippingEasy stores your credentials for your ShippingEasy from One Balance account in-app. This keeps them secure and makes them easy to find.
Use this guide to locate your Account Number, Password, or Security Challenge Answer.
- From the top right corner of the ShippingEasy app, navigate to the ONE BALANCE AND CARRIERS page.
- On the ONE BALANCE AND CARRIERS page, you'll see your One Balance account information.
- The Account ID (ie Account Number) is readily visible.
- To see the rest of your account details, select Show Passwords.
- Here you will find all of your One Balance account details, including:
- Account Password
- Security Question Answer (ie Challenge Answer)