ShippingEasy stores your credentials, or account information, for your ShippingEasy from One Balance account in-app. This keeps them secure and makes it easy to find.
Use this guide to locate your Account ID, Password, or Security Challenge Answers.
- Go to ONE BALANCE AND CARRIERS in the top right corner of the app.
- On the SHIPPINGEASY ONE BALANCE AND CARRIERS page, you will see your One Balance account information.
- The Account ID (ie Account Number) is readily visible.
- To see the complete One Balance account details, click on Manage Passwords.
- Here you will find all of your One Balance account details, including:
- Account ID
- Security Question Answers (ie Challenge Answer)