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How to: Setup Automatic Postage Refills for my Endicia accounts

Created:   |   Updated:

Auto postage refill allows you to buy more postage whenever your balance falls below a certain level. You can set your auto refill level and the minimum balance that will trigger the refill.

  1. Navigate to the SETTINGS page and click on POSTAGE AND CARRIERS under SHIPMENT SETTINGS.



  2. Locate the Endicia account you want to configure for Auto refill.  Learn why there are two Endicia accounts.

  3. Select Auto refill postage balance.
    endicia_balance.PNG
  4. Now it will display two options:
    • The Minimum balance to trigger the refill.
    • The Refill amount to be purchased. 

      Enter your preferred values.
      endicia_auto_refill.PNG
      NOTE: by default, you may have a maximum Postage Balance of $500 for either Endicia account.  If the Refill amount plus the Minimum balance exceeds $500, then the auto refill will fail.  We recommend setting the Refill amount to $400 or less and the Minimum balance to $100 or less.
  5. Click the Save Settings button below your auto refill values. Next time you reach the minimum balance, your account will be replenished automatically.

Related articles:

When does Auto Refill reload my postage balance?
How do I view my postage balance?
How can I raise the maximum postage balance on my Endicia account from $500?
Why can't I purchase postage when I have the exact amount available in my postage account?
What happens to my remaining postage balance if I add the minimum $10, but don't use it all?

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