Is my postage balance refunded if I close my One Balance account?

Yes. If needed, you may contact our support team to remove a One Balance account.

Once the account is closed, it may take Stamps 6-8 weeks to issue a refund, which could be returned to your credit card or mailed to you as a check. If you later decide that you require the services provided by the specific type of Stamps account, you can always open a new free account.

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