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Is my postage balance refunded if I close my Endicia account?

Created:   |   Updated:

IMPORTANT:

ShippingEasy will be converting our USPS postage provider to Stamps.com beginning in February. During the conversion process, the information in this article will change.

  • If your account has not been converted to a Stamps.com postage account, please proceed with Is my postage balance refunded if I close my Endicia account? Learn more about our conversion process.
  • If your account has been converted to a Stamps.com account, please follow the steps under Is my postage balance refunded if I close my Stamps account?

Is my postage balance refunded if I close my Endicia account?

Yes.

If needed, you may close your Endicia account at anytime. Learn more

In addition, if you choose to close your ShippingEasy account, any active Endicia accounts that were opened via ShippingEasy will be closed.

Once closed, Endicia will initiate a refund for your postage balance. The refunded amount will be returned to you either by check or posted back to the credit card last on file. Keep in mind that it may take 10-15 business days to process your refund. More time is needed if there are any label refund requests pending on your account.

Is my postage balance refunded if I close my Stamps account?

Yes.

If needed, you may close your Stamps account at anytime. Learn more

In addition, if you choose to close your ShippingEasy account, any active Stamps accounts that were opened via ShippingEasy will be closed.

Once closed, Stamps will initiate a refund for your postage balance. The refunded amount will be returned to you either by check or posted back to the credit card last on file. Keep in mind that it may take 10-15 business days to process your refund. More time is needed if there are any label refund requests pending on your account.



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