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How to: View my postage balance

Created:   |   Updated:

You can find out how much postage you have at any point in your shipping process by navigating to your Postage and Carriers settings.

  1. To make it easy, there are two ways to get to your Postage and Carriers settings:

    Quick link from any page in app:

    From any page on your ShippingEasy account, you'll see quick links in the upper right hand corner of your screen.

    Click Postage and Carriers to navigate directly to the Postage and Carriers settings.

    postage_balance.PNG

    From the SETTINGS page:

    Navigate to the SETTINGS page. Under SHIPMENT SETTINGS, click on POSTAGE AND CARRIERS.

    settings_toolbar.png

    shipment_settings.PNG

     

  2. Once in the POSTAGE AND CARRIERS page, you'll see all your connected carrier accounts listed. To the right of the Endicia account, locate the Postage Balance.
    endicia_postage_balance.PNG

 

If you'd like to see how to add to your postage balance, check out our step by step guide.

 


Related articles:

How to: Setup Automatic Postage Refills for my Endicia accounts
How can I raise the maximum postage balance on my Endicia account from $500?
Why can't I purchase labels when I have the exact amount available in my postage account?
How do I get a refund if I added too much into my carrier account balance?
What happens to my remaining postage balance if I add the minimum $10, but don't use it all?

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

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