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What is an Endicia Pass Phrase?

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Your Endicia Pass Phrase and password are two different pieces of information on your Endicia account. The password allows you to login to your account, edit your account details, update payment method, 

Your Endicia Pass Phrase connects your software to your online account. You must have this information to print postage.

The Pass Phrase and password are separate to increase the security of your account.

If you need to change your Pass Phrase, view our step by step guide to changing your Pass Phrase. 

If you need to re-connect your Endicia account, view our step by step guide to unsuspending your Endicia account.

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and our Customer Success team will be happy to assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.


Trial accounts may email or call ShippingEasy's Sales Team.
1-855 | Email

Fully registered accounts may email, call, or chat with our Customer Success team.
1-512 | Email | Chat

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