Your Endicia Pass Phrase and password are two different pieces of information on your Endicia account. The password allows you to login to your account, edit your account details, update payment method,
Your Endicia Pass Phrase connects your software to your online account. You must have this information to print postage.
The Pass Phrase and password are separate to increase the security of your account.
If you need to re-connect your Endicia account, view our step by step guide to unsuspending your Endicia account.