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How does the "estimated order weight" rule work?

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ShippingEasy has the option to create a Shipping Rule that will automatically estimate your order weight based on your previous shipments. Learn more about setting up this rule.

How does this Shipping Rule calculate the weights of my products?

We have a database that stores the last recorded weight for each product SKU in your SHIPMENT HISTORY. Orders, placed after this shipping rule is created, will be run through this database and matched to orders in your SHIPMENT HISTORY with the same product SKUs. Using the most recent order, we'll assign the weight that you specified on that previous order to this new order.

Can this rule apply to all my orders?

No, only orders that sync with a weight of "0" are compatible with this rule.

Can I edit the order weight manually?

Yes, you can review and/or edit the order weight on the ORDERS or READY TO SHIP pages.

If I update the weight for a certain product SKU today, will a later shipment show this new weight?

No, our database is updated daily at 2 am CST. So, after our database has had a chance to update overnight, orders that are processed the next day will be assigned an estimated weight based on updates you make to product SKU weights today.

If I haven't shipped a particular product SKU for over a month, will the estimated weight rule work?

No, our database will only store product weights for 30 days. If you have not shipped a particular product SKU in the last 30 days then there is not an active record within our database. You will need to manually assign the weight to this order, and then future orders with this product will be assigned an estimated weight automatically.


If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

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