What does the prepaid return shipment email look like that get sent to my customers?

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For any prepaid shipment that requires a return to your customer, ShippingEasy can automatically generate a return shipment notification email that includes the shipping label a user can attach to their package and send back to you.

The email provides easy access to the shipments tracking number and all of your company information - including your logo if you'd like - just as you've entered it from your ShippingEasy account settings.

Merchants with carefully crafted brands can customize their notification emails. Learn more. If you'd like to be up and running in a snap, ShippingEasy offers a default prepaid return shipment email. 

Here is an example of the default prepaid return shipment email sent to your customers:

return email.PNG


Related articles:

How to: Create a custom Email Template and save it to your store
FAQs: Prepaid return shipments
How to: Email a prepaid return shipping label to my customer
How to: Create a prepaid return label
What does the shipment confirmation email look like that gets sent to my customers?

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and our Customer Success team will be happy to assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

Trial accounts may email or call ShippingEasy's Sales Team.
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Fully registered accounts may email, call, or chat with our Customer Success team.
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