What does the shipment confirmation email look like that gets sent to my customers?

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Every shipment you process with ShippingEasy will not only generate a label for use on your end, but it will also generate a confirmation email to your customer giving them shipping and order information. Your customers will have easy access to their tracking number so they can check on their shipment's status at any time. All of your company information will appear on the email - including your logo if you'd like - just as you've entered it from your ShippingEasy account settings. 

ShippingEasy also offers the option to customize your confirmation emails, and assign them along with custom messages to specific stores

Here is an example of the default shipment confirmation email sent to your customers:


TIP: Delivery Confirmation emails can be configured to automatically notify you and your customers that their order has been delivered. Learn more.
If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and our Customer Success team will be happy to assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

Trial accounts may email or call ShippingEasy's Sales Team.
1-855 | Email

Fully registered accounts may email, call, or chat with our Customer Success team.
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