How to: Add an additional user to my subscription

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ShippingEasy grows as your business grows, offering the option to add additional services that make managing your orders and customer relations effortless. If your employee base has grown since your first signed up, you can add additional users to your account. No matter the size of your team - one to 100 - ShippingEasy can accommodate having multiple users. Learn more about the tools available to accounts with multiple user logins

Each plan includes a specified number of accounts and you can always add more at an a-la-cart price (plus applicable taxes, if any). Check out how many are included in your plan

If your plan already includes the exact number of users you need, you're ready to register each user - take a look at our set up guide.

If you need to add additional users to your subscription, follow these steps:

To add additional users to your subscription

  1. Navigate to the SETTINGS page. Click on SUBSCRIPTION & BILLING under ACCOUNT SETTINGS.
  2. Under the 'Plan Selection' tab, scroll down to the "Add Ons" section. Click the link Change to update the number of users.
  3. Select from the drop down menu the number of users you'd like to add and then click Save.
  4. You'll notice your "Subscription Summary" changes to reflect your selection.
  5. Now you're ready to set up your new user login - take a look at our set up guide.


Related articles:

How to: Set up a new user login
How to: Edit a user in my account
How to: Delete a user from my account
What tools are available to accounts with multiple users?
How to: Advance the ship date for USPS shipments

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.


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