How can I track my USPS shipments?

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ShippingEasy makes it easy to track your USPS shipments in app from your SHIPMENT HISTORY page. Please follow these links for more information:

You can also locate the tracking status for any USPS shipment at their website: USPS Track & Confirm

TIP: Delivery Confirmation emails can be configured to automatically notify you and your customers that their order has been delivered. Learn more.


According to the USPS web site, the most common statuses and their meanings are as follows:

Electronic Shipping Info Received:

This scan indicates that the shipper has notified the Postal Service that they intend to submit the item for processing and delivery.

When a USPS service with delivery confirmation is purchased from ShippingEasy, this status is sent to USPS by Endicia at 9 pm PST each night.

Before the tracking information is sent, the tracking page may show "Not Found." This is to be expected. Once the information is sent, you may notice the tracking page indicates "Pre-shipment" with a "Label Created" time. 

Using a USPS SCAN form will initiate this status update sooner. Learn more about SCAN forms.


This scan indicates that a Postal Service employee has accepted the item at a Post Office and/or that the carrier has picked up the item at a customer's residence/business. 

Processed Through Sort Facility:

This scan indicates that the item has processed through and left a Postal Service processing facility. The item is currently in transit to the destination.

Arrival at Unit: 

This scan indicates that the item was scanned at the final postal unit where delivery of the item will take place.


Processing Complete: 

This scan indicates, for Delivery Confirmation, Signature Confirmation, and Express Mail services, that the item has arrived at the Post Office for delivery.


This scan indicates that the item has been given to a carrier for delivery to its final destination or placed in the customer's Post Office Box.

Notice Left: 

This scan indicates that the item is ready for pickup at the Post Office. If it is unclaimed after a certain number of days it will be returned to the sender.


This scan indicates that the item has been picked up by or delivered to the final recipient.


This scan indicates that the item was refused by the recipient at the final delivery address and will be returned to the sender.


This scan indicates that the item has been forwarded to a different address. This is due to forwarding instructions or because the address or ZIP Code on the item was incorrect.



Related articles:

How can I track an international shipment with USPS?
What confirmation options are available with each Carrier and Service?
Why does USPS show my package as Delivered and Archived when I just shipped it?
How to: Export my tracking numbers to a report

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.

ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.


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