Follow

Why does USPS show my package as Delivered if I just shipped it?

Created:   |   Updated:

There are a couple of reasons that your tracking number might reflect a "Delivered" status, even though you just generated a label or shipped the package.

Incorrect scan event by USPS:

If your packages shows as "Delivered" to the same City and Zip Code as you mailed it from, chances are the incorrect status is due to an honest error.

 

Post Office employees are people, too, and sometimes they make mistakes. If a clerk has their scanner set to "Delivered" instead of "Accepted", then your tracking will show the "Delivered" status. While the can raise concerns for you and your customers, it should not have any impact on the package's delivery. 

Unfortunately, subsequent scans will most likely not update USPS.com's tracking data. However, a USPS customer service representative should be able to provide you with updates via their internal tracking database. Learn more about your options to get tracking updates from USPS.

Recycled tracking numbers:

If your package shows as "Delivered" to the wrong destination, as well as "Archived", odds are that your package received a recycled tracking number.

1.png

Occasionally, due to the high volume of USPS shipments, USPS tracking numbers get recycled. However, once the shipping label is scanned, the "new" tracking information for your package will appear.

 


Related articles:

Why does my shipment's USPS tracking status say "Shipping Label Created"?
Can I see the real-time status of my shipments?
How to: Track my shipments
How to: Add a tracking number to drop shipped orders
How to: Export my tracking numbers

Comments

Please sign in to leave a comment.

Community browse

COMMUNITY FORUMS

Questions & Answers

Issues & Bugs

Beta Feedback

FEATURE REQUESTS

Productivity: Features, Interface & Settings

Partners: Integrations, Carriers & Stores

Shipping: Orders, Labels & Shipments

Inventory: Products, Purchase Orders & Suppliers