Can I get a refund for Express Mail not delivered on time?


Priority Mail Express has a guaranteed delivery date that is based on the shipment origin, destination, and time shipped.

But what happens if your shipment doesn't arrive in this guaranteed time-frame? You should request a refund! Learn more. 


Related articles:

How to: Get a refund for a late Priority Mail Express delivery
What is Priority Mail Express?
Can I send a return shipment via USPS Priority Mail Express?
Can I get a refund on postage for returned items?
What to do if a package is returned due to not enough postage?



This information is not correct and the link is not good anymore.  You can not file a claim for an Express "service failure" postage refund online. 

Here's the current page -

And here's what is says:

Priority Mail Express Postage

  • Priority Mail Express® service comes with a money-back guarantee, subject to the standards for this service.
  • You must request a postage (and Sunday or holiday premium fee and/or the 10:30 am delivery fee, as applicable) refund within 30 days of purchase.
  • You must make your request at your local Post Office™.
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