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Can I get a refund for Express Mail not delivered on time?

Created:   |   Updated:

Yes!

Priority Mail Express has a guaranteed delivery date that is based on the shipment origin, destination, and time shipped.

But what happens if your shipment doesn't arrive in this guaranteed time-frame? You should request a refund! Learn more. 

 

Related articles:

How to: Get a refund for a late Priority Mail Express delivery
What is Priority Mail Express?
Can I send a return shipment via USPS Priority Mail Express?
Can I get a refund on postage for returned items?
What to do if a package is returned due to not enough postage?

Comments

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  • Avatar
    Stan Weinstock

    This information is not correct and the link is not good anymore.  You can not file a claim for an Express "service failure" postage refund online. 

    Here's the current page - https://www.usps.com/help/refunds.htm?

    And here's what is says:

    Priority Mail Express Postage

    • Priority Mail Express® service comes with a money-back guarantee, subject to the standards for this service.
    • You must request a postage (and Sunday or holiday premium fee and/or the 10:30 am delivery fee, as applicable) refund within 30 days of purchase.
    • You must make your request at your local Post Office™.
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