What to do if my credit card is declined when buying postage?

Created:   |   Updated:

There are a couple of reasons you could be unable to purchase postage USPS due to a credit card issue. 

If you have not received a new credit card:

It may be best to contact your bank to ensure that they will allow the charges to go through. As postage is considered a form of currency, there are strict regulations around postage purchases so the banks can be quite strict. 

If you have received a new credit card:

You will need to update the information with Endicia.  Find out how to update your billing information.

NOTE: ShippingEasy accounts created before September 20, 2017 have two separate Endicia accounts: one for International & Expedited shipments and the other for First Class shipments. These accounts have separate login credentials and will need to be updated separately. Learn more about Endicia.


Related articles:

How to: Update my Endicia account billing details
What is Endicia?
FAQs: ACH Billing


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