Stamps Policy for Cancelling Shipment Labels | Overview

ShippingEasy partners with Stamps.com to provide USPS postage. You have 28 days from the date you created a USPS label to cancel it. Cancelling a USPS label automatically triggers a request for an refund.

Learn how to cancel a USPS label in ShippingEasy.

The USPS must approve label cancellations, to ensure that the label was not actually used. It usually takes 21 days to approve a label cancellation. Then any refunded postage will be returned to your account.

Learn how to obtain proof of a refund.

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