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How to: Locate my Endicia security credentials

Created:   |   Updated:

You can easily find your Endicia account's information - including your Account Pass Phrase, Endicia Web Password, and Security Question Answer - within your POSTAGE AND CARRIERS settings.

To locate Endicia security credentials:

  1. From any page in ShippingEasy, click on the link titled POSTAGE AND CARRIERS at the top right of the page.  
    postage_and_carriers_top_right.png

  2. You'll be taken to a screen similar to the one below. Your Endicia account information will be located in the area to the right of the Endicia logo. endicia_single.PNG
  3. Locate the Show Passwords button in the Endicia area of the screen and click on it. 
    endicia_passwords.png
  4. In this case, you will see three things: your Account Pass Phrase, your Endicia Web Password, and your Security Question Answer
  5. You can now use this information to access your Endicia account information on their login page.

 


Related articles:

What is Endicia?
How to: Obtain my Endicia refund and transaction history
How to: Update my Endicia account billing details
How to: Raise the maximum postage balance on my Endicia account
FAQs: ACH Billing

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

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Trial accounts may email or call.

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