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How to: Select which statuses sync from my Volusion store

Created:   |   Updated:

We understand you have many different processes when it comes to fulfilling your orders. To cater for this, Volusion customers have the ability to select the exact Order Status you would like for us to download.

By default, the orders with the status of "New", "New See Order Notes", "Ready to Ship", and "Partially Shipped" will pull into your ORDERS page.

It's easy to edit these settings:

  1. Navigate to SETTINGS > STORES & ORDERS.
    settings_toolbar.PNG
  2. Under your Volusion store, click Edit Store Settings.
    volusion_store.PNG
  3. Click the "Orders" tab and under the Enabled Order Statuses, check each status that you'd like to sync into ShippingEasy.
    volusion_orders_enable_statuses.PNG
  4. Save your changes.
  5. Then head back to your ORDERS page and click Sync with Store.

 


Related articles:

How to use ShippingEasy with Volusion
How do I get rid of old orders on Volusion?
How do I Bulk Update order statuses on the back-end of my Volusion store?
When did my orders last sync with ShippingEasy?
How can I disable automatic order downloads?

If you have problems that require extra assistance, feel free to reach out to our team.

Anyone can post questions in the comments, to the left, and the ShippingEasy Customer Success team will gladly assist.


ShippingEasy accounts on a paid plan will find additional resources in the upper left corner in app.

1-512 | Email | Chat

Fully registered accounts may email, call, or chat with our team.
Trial accounts may email or call.

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