How to: Integrate Magento (v1.x) with ShippingEasy

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IMPORTANT: this document outlines the process to integrate a Magento version 1.8 or 1.9 store with ShippingEasy. If you have a Magento 2 store, click here for alternate integration steps

Magento is a popular eCommerce solution. Whether you're brand new to ShippingEasy or have an existing account, it's easy to integrate your Magento store with ShippingEasy - first add a new store to ShippingEasy, then provide your Magento credentials to ShippingEasy.

Click here to jump to instructions to add a Magento store to your existing ShippingEasy account.


If you are registering a ShippingEasy account for the first time:

  1. When registering your ShippingEasy account, you will be immediately prompted for your Magento credentials after selecting Magento from the Platform menu.

  2. Click here to skip to the next step.


If you are connecting your Magento store to an existing ShippingEasy account:

  1. Navigate to the SETTINGS tab and click on the STORES & ORDERS page under the INTEGRATION section. 


  2. Once there, click on the the + Add New button on the side of the screen.

  3. From the Platform drop down menu, select Magento. You will then see three additional fields: Store URL, User Name, and API token.


Provide your Magento Store URL to ShippingEasy:

  1. Open a new browser window and log into your Magento admin panel.

  2. Select and copy the URL that appears in the address bar when viewing the admin section of your site. 
    NOTE: Copy this address EXACTLY as it appears in the address bar, because this allows us to properly access your store (including the /magento/index.php) We suggest you copy and paste this directly from the backend of your site. For example "http://yourstore/magento/index.php"

  3. In ShippingEasy, paste the URL address from Magento into the Magento Store URL field.


Configure a new User Name and API Token in Magento:

First, you'll need to create a new role in Magento.
  1. In Magento, navigate to System > Web Services.

  2. Choose SOAP/XML-RPC - Roles.

    NOTE: if you don't see this option, but instead see simply "Roles," it's likely you have a MagentoGo store. Select "Roles" and continue with the steps below.
  3. Select Add New Role.

  4. Enter "shippingeasy" as the role name. Then select Save Role

  5. On the left hand navigation bar, select Role Resources.

  6. Set the Access to All next to Resource Access


  7. Again, select to Save Role.

Now, its time to setup a new user in Magento.
  1. Navigate to System >> Web Services.

  2. Choose SOAP/XML-RPC - Users

    NOTE: if you don't see this option, but instead see simply "Users," it's likely you have a MagentoGo store. Select 'Users' and continue with the steps below.
  3. Select Add New User.

  4. Enter "shippingeasy" as the User Name. Then, enter in your name and email.

  5. Create your own API key (essentially, a password).
    IMPORTANT: be sure to remember this API key as you will need it to enter back into ShippingEasy to complete the integration.
  6. Once complete, select Save User.

  7. From the left hand navigation bar, select Role Users and choose the "shippingeasy" user you have just setup. 


  8. Again, select Save User.


Finalize the integration with ShippingEasy:

  1. Navigate back to the ShippingEasy browser that you left open. You should have the integration dialog open.

  2. In the User Name field, enter "shippingeasy".

  3. In the API Token field, enter in the token you created for the "shippingeasy" user.

  4. Click the Continue button.

  5. Whether you are registering a ShippingEasy account for the first time or adding a store to an existing account, you'll now have the option to configure your store settings.

    If you skip this step now, you can access these settings later by navigating to SETTINGS >> STORES & ORDERS. Then click the Edit store settings link below your Magento store details.


NOTE: if you are on a Magento Community edition, the speed of your order download into ShippingEasy is dependent on the download speed of the server you're hosting your Magento store on.


If you run into any problems, feel free to reach out to our Support Team.  

  • New accounts still in the registration process will see a link with our email address listed under the integration video.
  • Paid subscribers, who have already set up their ShippingEasy account, will see links to email, call, or chat in the upper left corner in app.  
  • Anyone can post questions in our Community forum and our team will be happy to assist.


Related articles:

How to use ShippingEasy with Magento (v1.x)
Why can't I integrate my Magento store to ShippingEasy?
What does the Magento error "credentials could not be validated” mean?
What is SOAP and how can I tell if it is loaded on my Magento site?
Why am I having problems with my Magento orders syncing into ShippingEasy?


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