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How do I ship my eBay global shipping program orders with ShippingEasy?

Created:   |   Updated:

  1. Locate the order within eBay on the "Order details" page.  Note the following information: 


    • Order reference number
    • Customer's name
    • Address of the US shipping center
  2. With your shipment on the READY TO SHIP page in ShippingEasy you can process the label as you usually would for a Domestic shipment.
  3. Once purchased and printed, ShippingEasy will update eBay with the domestic tracking number. This will prompt eBay to generate a global tracking number, which they will supply to your customers. 
    Note: ShippingEasy will not notify your customer when an eBay Global Shipping order has been processed.

A note about return shipments:

You will not be able to generate return labels for eBay Global Shipping orders. Unlike other domestic returns, this option is not available. USPS only supports shipments originating in the US. Your customer will need to use a local carrier to return a product. We recommend that you clearly state in your return policy that you do not cover international return postage and the buyer will be responsible for all associated costs.

 


Related articles:

How to use ShippingEasy with eBay
How is my eBay order number generated?
What order status values are brought in from eBay?
How can I add a tag or category to an order?
What are Shipping Rules and How Do I Use Them?

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